Where Is My Google Ads Account?

Introduction

Losing track of your Google Ads account can be frustrating, especially when you're in the middle of managing campaigns or checking ad performance. Whether you've switched devices, forgotten your login credentials, or simply can't find the right account, this guide will help you locate your Google Ads account quickly and efficiently.

Why You Might Struggle to Find Your Google Ads Account

There are several common reasons why people lose access to their Google Ads accounts:

• Multiple Google Accounts: You might have signed up using a different Google account than you’re currently using. This is common if you manage personal and business accounts separately.
• Forgotten Credentials: It's easy to forget login details, especially if you don’t regularly access the account.
• Account Inactivity: If you haven’t used Google Ads in a while, you may not remember which email is linked to the account.
• Business Transitions: If you've changed jobs or your company has undergone restructuring, the account details may have been lost in the process.
• Shared Accounts: If you’re part of a team, someone else might have created the account, and you may not have direct access.

How to Find Your Google Ads Account

1. Check Your Google Account Activity

• Log into your Google account at myaccount.google.com.
• Click on “Security” in the left-hand menu.
• Scroll down to “Third-party apps with account access”—if Google Ads is listed, click on it to find account details.

2. Use Google’s Account Recovery Tool

• Go to ads.google.com.
• Click on “Forgot email?” or “Forgot password?”
• Follow the prompts to recover your account using your phone number or recovery email.

3. Search Your Inbox

• Open your email inbox and search for terms like “Google Ads,” “AdWords,” or “Your Google Ads account.”
• Look for emails from ads-noreply@google.com or similar senders.
• These emails often contain your Customer ID, which you can use to log in.

4. Check with Colleagues or Team Members

• If you’re part of a team, ask colleagues if they have the login credentials or account information.
• You may also have been added as a user under someone else’s primary account—ask them to verify.

5. Try Different Google Accounts

• Go to ads.google.com.
• Click on your profile picture in the top right corner.
• Select “Add another account” to try logging in with different emails you may have used.

What If You Still Can’t Find Your Account?

1. Check for Suspended or Inactive Accounts

Sometimes accounts are suspended due to policy violations, or they become inactive after long periods of disuse.

• Visit ads.google.com and try logging in with known credentials.
• If your account is suspended, you’ll receive an error message with further instructions.

2. Contact Google Ads Support

• Visit the Google Ads Help Center.
• Click on “Contact Us” to get assistance from Google’s support team.
• Provide any details you remember, such as your Customer ID, email addresses you might’ve used, or campaign names.

Tips to Prevent Losing Access in the Future

• Keep a Record: Maintain a secure document with your account’s email, Customer ID, and login details.
• Use a Password Manager: This helps securely store passwords and recovery information.
• Enable Two-Factor Authentication (2FA): Adds an extra layer of security, making recovery easier.
• Consolidate Accounts: If possible, manage all Google services under one primary account.
• Regular Check-ins: Even if you’re not actively running campaigns, log in occasionally to keep the account active and fresh in your memory.

Conclusion

Losing access to your Google Ads account can be stressful, but with the right steps, you can recover it efficiently. Always double-check for multiple Google accounts, search through your email, and use Google’s recovery tools. If all else fails, contacting Google Ads support will help you get back on track.